Sean Nguyen
Available for AI systems roles

AI System Specialist

Sean Nguyen

I turn messy business ideas into working software: automating manual work, connecting tools, and keeping people in control of decisions that matter.

IT foundation from TMA and DXC, then marketing systems work, now shipping n8n automation and web apps with AI coding agents.

sonnld178@gmail.com
+84 947 630 154(call or message via Zalo / WhatsApp)
Workflow agent · any department
live
  • New lead from website form

    Sales · enriched, scored, routed to owner

    queued
  • Customer email · refund request

    Support · reply drafted, priority tagged

    queued
  • Supplier invoice · PDF attachment

    Finance · fields extracted, matched to PO

    queued
  • New hire · onboarding checklist

    HR · accounts created, tasks assigned

    queued
  • Contract clause · unusual terms

    Legal · flagged for human decision

    queued
Humans review the exceptions · threshold 0.85audit trail on
  • HTML · CSS · JavaScript · PHP
  • TypeScript · Python
  • n8n orchestration
  • Webhooks & APIs
  • Cursor · Codex · Claude Code
  • OpenAI · Claude · Grok
  • Human-in-the-loop
  • Multi-agent handoff
  • Document extraction
  • Audit trails

About

Portrait of Sean Nguyen

If your team has work that still runs on spreadsheets, inboxes, and copy-paste, I am the person who turns it into software people actually use.

Hand me a rough goal (automate this, control this data, launch this internal tool) and I come back with a working system: what to automate, what stays human, and how the business verifies every result.

I sit with the people doing the work, find where time and risk actually go, then ship a thin slice into the tools they already use before adding scope. Engineering fundamentals underneath, AI as the accelerator: n8n workflows, web apps, and agents that draft while people keep judgment and an audit trail.

  • Ships end to end

    Scoping, build, integration, handover. No hand-off gaps.

  • Owns the outcome

    Measured by hours saved and errors gone, not tickets closed.

  • Speaks both sides

    Clear with engineers and with non-technical stakeholders.

  • Fast, without the mess

    AI-assisted delivery with review gates and traceability.

How I turn ideas into systems

Take a vague goal, ship a usable system. This is the loop I run on every build.

  1. 01

    Find the costly loop

    Spot the manual work that burns time or creates risk.

  2. 02

    Design the system

    Define inputs, decisions, exceptions, and outputs.

  3. 03

    Automate the draft

    Agents and APIs do the volume work at scale.

  4. 04

    Keep control

    Human review, confidence gates, full audit trail.

  5. 05

    Ship & prove value

    Deliver a working slice, then measure what changed.

Experience

IT foundation first, then marketing systems, with AI only from 2024 onward.

  1. 2023 – Present

    Freelance: Marketing systems & AI automation

    Businesses of all sizes and individual clients

    Build marketing automation and supporting web apps. Started applying AI to day-to-day work in 2024; from 2025–2026 heavily use AI coding agents to ship n8n workflows and usable product UIs for content and ops teams.

  2. 2020 – 2023

    Web Developer

    DXC Technology

    Three years at a global IT services firm. Built and maintained responsive web applications with HTML, CSS, JavaScript, and PHP: structure, performance, security, UX, and basic SEO. No AI tools in this period; solid engineering foundation.

  3. 2019 – 2020

    IT Engineer

    TMA Solutions

    First year after graduation. Software/IT delivery in a product-engineering environment: requirements, implementation discipline, and shipping working software with the team.

Skills

IT and automation first. AI entered the toolkit in 2024; AI-assisted coding and n8n systems became core in 2025–2026.

Engineering

  • HTML · CSS · JavaScript
  • TypeScript
  • PHP
  • Python
  • Responsive web apps
  • Performance & UX basics

Automation & orchestration

  • n8n workflows
  • Make.com
  • Webhooks & APIs
  • Google Sheets / Drive
  • Event-driven flows

AI coding agents

  • Cursor
  • Codex
  • Claude Code
  • Agent-assisted delivery (2025–2026)

LLMs & agents

  • OpenAI
  • Claude
  • Grok
  • Prompt & tool use
  • Multi-agent design
  • Human-in-the-loop review

Systems design

  • Confidence scoring
  • Audit trails
  • Exception escalation
  • Adapter / integration patterns

Marketing systems

  • Content ops automation
  • Publishing preparation flows
  • SEO-oriented site content
  • WordPress & social tooling

Education & certificates

FPT University, Bachelor of Software Engineering

Software engineering · 2015 – 2019

Graduated 2019

English, TOEIC

Score 895 / 990

Certificate

Japanese, JLPT N4

Language certificate

Certificate

Let's build something useful

Open to roles where you need someone to turn product or ops ideas into working systems: automation, agent workflows, and integrations that teams can actually run.

sonnld178@gmail.com